• Microsoft Dynamics
  • POS
  • Microsoft Dynamics

Microsoft Dynamics Retail Management System (RMS) allows retails to respond rapidly to consumer demands, proactively manage inventory and pricing, and control critical business information across your retail network, from the point of sale (POS) to supply chain, customer, and financial management systems.


Here are 10 ways that RMS can equip retailers to compete in a demanding & constantly changing retail marketplace. Learn More...



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  • Minimize disruptions with a retail management solution designed for rapid installation and ease of use.

  • Enable your employees to learn POS procedures in minutes with built-in wizards and an intuitive user interface.

  • Customize data fields to track information you want to see about customers, inventory, and suppliers.

  • Provide support for existing computers and OPOS-compatible peripherals.


  • Track and manage inventory using any stock and sales method and inventory types that include standard, serialized, kit, assembly, matrix, lot matrix, voucher, non-inventory, and weighed.

  • Track item movement and supplier histories, quickly generate purchase orders, and add items on the fly.

  • Export purchase orders to Microsoft Excel and Microsoft Word for easy customization and viewing in a matrix grid format.


  • Respond quickly to customer needs with efficient, personalized service; and get immediate access to prices, availability, and stock location with a customizable POS screen.

  • Access customer histories at the POS; handle multiple tenders and partial payments at checkout; and quickly create and process returns, back orders, sales quotes, work orders, and layaways.

  • Expedite checkouts, target customer preferences to offer up-sells and cross-sells, and implement automatic discounts for frequent shoppers.

  • Access, analyze, and share current, detailed data across your entire business—including multiple store locations—with a wide range of flexible reports.

  • Preview, search, and print daily sales reports and journals by register, batch, and receipt number, as well as close cashier shifts quickly and accurately.

  • Identify sales trends in every department or category, evaluate operations and financials, track results from sales and ad campaigns, and set and monitor business policies across stores.

  • Export report information directly into Microsoft Excel, XML, comma-separated values (CSV) files, or your email application.


  • Work with a scalable, flexible platform that helps you adapt efficiently to mid-market business requirements and drive a lower total cost of ownership (TCO).
  • Deploy and manage Microsoft Dynamics RMS chain-wide and keep the same retail management software and systems as your business grows into multiple stores and retail channels. As you add customers and products to the system, flexible Microsoft SQL Server database technologies can store and manage virtually unlimited amounts of information.


Screenshot of Microsoft Dynamics POS